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Technical Support

Frequently Asked Questions (FAQ)

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Our FAQ section houses every question that's ever been answered by our expert technical support staff. Please take a moment to check to see if your question has already been answered there. If not, click the red 'Questions?' tab below and leave your contact information. We'll respond as quickly as possible. We process all customer inquiries, orders, and technical requests with the utmost degree of accuracy and completeness.

Manuals & MSDS


Tech Support


Water Quality Terms

All technical terms used in Data Sheets, Whitepapers, Tutorial Videos, MSDS, Application Bulletins and Operation Manuals can be found here. If there is a term that you are unfamiliar with, please let us know and we will add to the glossary.
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Discontinued Products

Products that have been discontinued. If you need to replace or upgrade some old instruments, look here to find the new replacement model. Can't find the replacement for your instrument, Ask An Expert and let us know. We will help you get the correct part!
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Conversion Charts

All Conversion Charts are available here.
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Industry Applications

Learn about a variety of industries and applications related to the water quality industry.
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